Every HoneyPower order placed through the official checkout is covered by a 60-day money-back guarantee. honeypowershoap.com is an independent website, so refunds are handled by the seller, not by us.
How long is the guarantee?
You have 60 days to request a refund. It covers the 2, 3 and 6 bottle packages bought through the official checkout. Marketplace purchases are not covered.
How do I request a refund?
Contact the seller's customer support using the details in your order confirmation email or on the checkout page, within 60 days. Ask for return instructions and follow them exactly.
What should I keep?
Keep your order confirmation and bottles until the refund is complete. Confirm with support whether opened or empty bottles need to be returned.
How is the refund paid?
Approved refunds go back to your original payment method. Timing depends on your bank or card issuer. Shipping fees on the 2 and 3 bottle packs may not be refundable, so confirm with support.
More about HoneyPower
See the HoneyPower guarantee section, the current package prices, the HoneyPower FAQ and our terms and conditions.